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Facebook Competition Rules & Social Media Policy

Facebook Competition Rules

Whenever we run a facebook competition the following rules will apply:

Rules for Spotty Otter facebook Competitions

  1. Judging of the competition should be completed within a week of the competition closing date. Details of the winner will be posted on the Spotty Otter facebook page and may also be posted on www.spottyotter.co.uk
  2. Copyright of any images submitted will remain with the photographer. However entry into the competition will permit use of the images on the Spotty Otter website, facebook page, and other social media channels used by Spotty Otter (e.g. Pinterest, twitter, etc..).
  3. It is the entrant's responsibility to ensure that all the necessary permissions are obtained from any identifiable people in their compositions prior to entering any photographs into the competition.
  4. Entries can be received anytime up to the closing date. All competition entries must be received by Spotty Otter by the relevant closing date published on our facebook page.
  5. Spotty Otter Limited does not accept liability for the loss or damage to any entries. Proof of posting is not proof of receipt by Spotty Otter.
  6. All photographs entered into the competition must be suitable for publication on the Spotty Otter facebook page and website and therefore should be suitable for a general audience, including children.
  7. The judges' decision is final and no correspondence will be entered into.
  8. The prize must be taken as stated and cannot be deferred. There are no cash alternatives.
  9. Spotty Otter Limited reserves the right to cancel the competition at any stage, if deemed necessary in our opinion, and if circumstances arise outside of our control.
  10. Notification will be sent to the winning entry within a week of the closing date. Prizes need to be claimed within 28 days of announcement of the winning entry.
  11. The competition is open to UK residents only (although we are happy to post photographs from any of our overseas customers on our facebook page and website )
  12. Prizes will be mailed to UK addresses only.

Entrants will be deemed to have understood the above rules and submitting entries/photographs to us implies acceptance of these rules.

Social Media Policy

For Staff Posting on Spotty Otter website/social media.

Language

We will never use negative or abusive language in our posts and will always remain professional in our approach in accordance with our Blog Acceptable User Policy, remembering our brand values and have fun.

Transparency

Every site that is controlled by the company will be evidenced as such. We will not set up fake sites or profiles that are designed to mislead followers or control a conversation. Equally our staff are encouraged to disclose sites that they are associated with and we need to monitor they are complying with this.

Responding

Should a negative comment be posted we will respond in a positive way. Even if it is a problem we cannot solve we are acknowledging that there is a team of real people behind Spotty Otter willing to help their customers. We won’t over comment and will leave the community to discuss topics themselves where necessary.

Moderation

Whether the content is positive or negative towards Spotty Otter we will approve. However, if the content is ugly, offensive, denigrating and out of context we will reject. We will check our social media and websites everyday for comments submitted.

Privacy

Do not disclose personal information, conversations or statements regarding colleagues or business partners in an online conversation without their permission.

Protection

We will be conscientious about personal information that we collect including how we store, use or share this information in accordance with the Data Protection Act 1998. Personal information will comply with our privacy / IT policies.

Consistency

We will use our logos as avatars (e.g. profile picture) across social media platforms. All our communications should be honest, open and fun. We will talk about having fun outdoors with your children and about the products.

Fast Pace

We appreciate that social media is constantly changing and that we will need to review and update these guidelines on a regular basis.

Contact Us

Tel: 01226 379777
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Spotty Otter Ltd

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