Tel: 01226 379777
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Your Ordering FAQs

Spotty Otter FAQs

How can I order?

Ordering on-line is very efficient as orders are downloaded and paperwork delivered straight to our warehouse for picking, packing and a speedy dispatch.

You can also order by telephoning our team on 01226 379777, 9am - 5pm Monday-Friday, 11am-3pm Saturday.

If you require further assistance with ordering online you can view Step (3) in our Terms of Sale, or contact one of our team for further assistance. Should you have any problems with using our website, please contact one of our technical team on This email address is being protected from spambots. You need JavaScript enabled to view it. and they will help you.

Is it in stock?

We aim to display only what is available to order for immediate dispatch from our warehouse, and we update our website regularly throughout the day. Very occasionally we may go out of stock unexpectedly and before we have had the opportunity to update the website. However, this would be a very rare occurrence and is likely to be experienced only during exceptionally busy times at the end of the season.

Oops, I forgot something … Can I add it to my order?

If you contact us straight away we can normally add to your order so that you do not incur additional P+P charges. However, if your order has already been picked and packed in the warehouse it would need to be treated as an additional order.

Can you help me with sizing?

As a general rule, most people will tell you that our sizing is very generous. We want you to get the most out of your garments and they all have all have good cuff adjusters to allow for a roomy fit and plenty of growth. There is also a size chart available on each product page. However, if you would like more assistance, we would be happy to take any additional measurements that you would like if you contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01226 379777.

Contact Us

Tel: 01226 379777
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Spotty Otter Ltd

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